The Complete Business English Language Development Workshop for Achieving Professional Success
write to niraj.chitalia@gmail.com to register today
About the Business English and Interpersonal skills development workshop
This Workshop is designed
To create awareness in participants, about practical English Language used at workplace in emails and face to face communication.
To enable participants to gain confidence in Spoken English.
To enable you to work effectively with others because being a manager or a subordinate, a person needs to develop insight into how other people feel, think and act.
This is a 2-Day Workshop held in Mumbai.
Participants will learn:
1) What are the Essentials of Communication Skills
2) How is communication developed
3) What is the Right way to be with people and be in a Team
4) What is the impact of your attitude on your Communication with others
5) Correct v/s incorrect Business Phrases
6) Courteous Greetings v/s. impolite statements
7) Valuing and Rapport Building to generate a Friendly and favourable communication
8) What are Customers and what is the correct way to communicate with them. (Beyond the basic thinking that Customer is a King)
9) Effective ways of Presentation
10) How to be an Effective Listener and how to enter the minds of the Listener
11) How to be Stress free and Calm during any Presentation
12) Email Writing (Layout) and Email Etiquette
13) What to say and what not to say in a Business Environment
14) Understanding correct phraseology for writing Business Mails and Letters
15) Correct v/s incorrect Spoken English
Who Can Benefit?
Customer Service Executives
Sales and Business Development Executives
Individuals and employees involved in back office work
Accountants and corporate Professionals
Business Development Executives
Individuals interested in improving their knowledge about Business Communication
Investment for the Learning : Rs.6500/- (All inclusive per person)
To book your seats
Send in a mail to niraj.chitalia@gmail.com confirming the number of participant
Register here
About the Trainer
- Niraj Chitalia
- Mumbai, Maharashtra, India
- He is a Consultant Business Trainer for Organizations and Individuals. With extensive hands on experience of over 7 years in this field, he now specializes in the Area of Training on Interpersonal Communication Skills, Teambuilding,Business writing skills, Business English, Human Resource Development, Interviewing Skills, Time Management and Goal Setting, Stress Management, Personality Enhancement, Customer service and Sales skills, Negotiation Skills, Accent Neutralization and a variety of Managerial Skills Development Training Programs. He has been Training since 2003 and continues to give extraordinary training results to his clients. write to niraj.chitalia@gmail.com
Our Approach
Our Unique Training Approach
The Uniqueness of our workshop is that it involves Experiential Learning Methodology through activities, role-plays, Q&A Sessions, and demonstrations that are specifically designed to enhance the Communication and influencing abilities of individual learners.
Experiential learning happens when a learner participates in an activity, processes the activity, identifies useful skills or knowledge and transfers the learning to the workplace or life in general.
Experiential learning activities attempt to imitate daily life experiences.
The Trainer or the facilitator guides the discussion with carefully crafted questions.
Participants experience what they learn before processing or discussing the activity.
Participants share their observations of what happened during the activity.
The key here is to allow participants to be free to think and be creative to explore their potential to communicate effectively.
There is a blended learning through feedback and individual participant coaching led by the Trainer.
As an end result, the participant readily adapts the learning involved and applies it in actual work life.
This ensures that the money you invest in the Training gives you the maximum return, which you generally do not get in a lecture based training program where participants feel burdened to learn.
You can expect to get learning
beyond the basic communication skills…
We have Proven Results from previous workshops that communication skills learned through participation in our workshop have grown our participants to achieve more success than any other training.
A company’s highest priorities are
increased customer satisfaction
minimum employee turnover
maximum advantage over competitors
these are achieved by adopting best management practices.
One of the Best practices adopted by highly successful organizations in today's competitive environment are continuous employee development and engagement to reach the set targets and have a positive image in the market with high customer satisfaction base.
The Participants will get a lot of Value out of their participation and our expertise in coaching.
THE RESPONSE to our previous workshop has been OVERWHELMING
Participants come all the way from PUNE, HYDERABAD and BANGALORE to attend this workshop
Our Regular participants are from
L & T EBG
L & T Infotech
Raymond India
ICICI Bank
Gullco International
3i Infotech
Madhunil Engineering (Kirloskar Group)
National Collateral Management
Permanent Magnets Ltd.
and many more…
Common statements that we hear from all our participants of the previous workshop are:
“I got a new level of confidence to convey my ideas to my management.”
“I got a better acceptance in my office.”
“My colleagues treat me with respect after I attended your workshop.”
“Previously we used to have a lot of misunderstandings in our office which used to give rise to conflicts and arguments. But after attending the workshop, we are able to effectively communicate and have better relationships among team-members”
“I am able to better understand about how people think, feel and act.”
“I am now able to communicate better without any fear.”
“I am able to understand my customer better. Due to this, my sales have gone up.”
“Previously my staff used to spend 5 hours over setting up and coordinating one meeting with the client or supplier. However after attending the training they have understood the correct method to communicate effectively and finish work in short time.”
They have worded their experience by...
“Excellent course - very useful, only course I have been on that has taught me things I can use to make my work easier, more enjoyable and hopefully of a higher standard. Lots of relevant work related exercises to do - a very interactive course, I enjoyed this course very much and have recommended it to colleagues.” Girish Acharya
"After attending various seminars and Personality Development Courses I still did not have any major success in my Life. This is the best Self Improvement program that I have ever come across. After attending this program, I have got a promotion in my current Job plus my family members are proud of me today. Thanks to Niraj" - P.Parmashiva
"I can assure anyone who is willing to attend this program, that it will give you a guaranteed improvement in your ability to make decisions and have an impressive conversation with anyone you interact next time." - Kishor Pardale
“Thank you for the excellent days training. It by far exceeded my expectations and I came away feeling fully motivated and extremely positive. I'd like to thank you for an extremely structured and very motivating class. You gave me some excellent ideas that I've already put into practice and I look forward to the opportunity of attending another class in the near future” – Ravi Awasthi.
“This is the most Meaningful, Inspiring and thought provoking Training. The coach really encouraged me to follow through the goals I had set for my personal and professional Life.” – Rakesh Menon
Please Feel Free to call us to know more about our Next workshop on Team Building – Self Confidence - Employee Motivation Time Management – Stress Management – Work Life Balance
Anything worth having or worth learning will take an investment of atleast one of your precious resources - Time Money and Energy.
